If cancellation is made 30 days prior to the scheduled time of use, advance paid will be fully refunded. If cancellation is made between 15-30 days prior to the scheduled time of use, 50% of the advance paid will be refunded. If cancellation is made within 15 days from the scheduled time of use, no amount shall be refundable by Quest Offices.
If cancellation is made within 3 days from the scheduled time of use no, amount shall be refunded by Quest Offices.
If cancellation is made between 3 to 7 days of the scheduled time of use, 50% of the advance paid will be refunded.
If cancellation is made 8 days prior to the scheduled time of use, advance paid by the User will be fully refunded by Quest Offices.
In case of breach of any terms and condition of Quest Offices-User Agreement by the User, Quest Offices shall have right to terminate the agreement and/or deny access to Co-work Space and all its facilities for the User. Such termination or denial of access shall automatically result into cancellation by Quest Offices, refund to the User, if any, shall be at the sole discretion of Quest Offices.
If any variation/reduction/ alteration/relocation of Co-work Space and all its Facilities made by Quest Offices as per clause 5(c) of the Quest Offices-User Agreement, is not acceptable to the User it shall have the liberty for a pre-mature termination of the right of use and it shall be charged on a pro-rata basis.
In the case of cancellation of Co-work Space and all its Facilities, either by Quest Offices or User the same shall also mean cancellation of services, amenities, products etc. offered by Quest Offices.
In case of any cancellation, the current service tax rate on the advance will be retained by Quest Offices as it is to be paid by it to the concerned authorities. The Credit Card/Debit Card charges and/or any other applicable taxes or charges on the amount not refunded to the User shall be charged to the User.
The refund will be made in 14 working days via online.
Quest Offices will mediate when necessary, and has final say in all disputes.
The booking is not officially cancelled until the User receives a cancellation confirmation through E-mail/SMS/Notification from Quest Offices. In case confirmation of cancellation is not received by the User, it shall be the duty of User to contact and inform Quest Offices about the same.